Become a mystery shopper with Serve First
The benefits of being a Mystery Shopper
Being a Mystery Shopper offers a wide range of benefits, including:
Get paid to carry out everyday activities
No doubt every week you will do a food shop, put fuel in your car and grab lunch while out and about. Well, the best thing about Mystery Shopping is you can do all of this and earn money at the same time. All you have to do in return is fill out a questionnaire telling us what your experience was like.
Top up your annual income
We can all do with a bit of extra cash, especially with the rising living costs. Mystery Shopping allows you to earn an extra income on the side without taking too much time out of your day or going through laborious interviews to take on a second job. Think side hustle, but without the challenges that come with running your own business.
Complete assignments in your own time
Whether you work 9am-5pm, look after a family or are a student studying, you can complete as many or little mystery shops as you want at a time that suits you. Grab a coffee on the go in the morning, put fuel in your car at lunch, or bond with friends over chicken in the evening. No matter where or when, you design your own schedule.
Why Become A Mystery Shopper With Serve First
The ServeFirstCX team has provided our clients, across the UK & Ireland, with tailored consumer insights for over 20 years. At Retail Eyes, our executive team developed one of the world’s first web-based mystery shop platforms….growing the business to become the most successful in Europe and completing over 25,000 visits a month!
Our team are highly experienced, well-established & trusted by some of the largest companies in the UK. By being part of our shopper community, you’re in safe & experienced hands.
Our commitment to you
Frequently Asked Questions
Have any questions? we’ve got answers
To become a mystery shopper simply sign up for free with a mystery shopping company or agency – such as Serve First. You will be asked to complete an application form, and once accepted, you can choose assignments that fit your schedule and interests.
No, most mystery shopping opportunities are part-time and flexible, allowing you to choose assignments that fit your schedule. Most people use mystery shopping as a side gig or supplemental income to their wage, rather than a sole form of income. However, you do get some full-time mystery shoppers who need to earn a salary around a demanding lifestyle.
Serve First Mystery Shoppers are paid every month via bank transfer or payment platforms such as PayPal.
Most companies, like us at Serve First, allow people to sign up to be a Mystery Shopper for free. While some assignments might require you to make a purchase, we will always reimburse these. Be careful with mystery shopping agencies and companies that ask you for upfront payments, as these may be a scam.
After completing your assignment you will be asked to fill out an online survey detailing your experience. We will ask you a series of questions, which will help us gather insights to help companies improve their service and offering.
In a mystery shopping report you can expect to answer questions about various aspects of your experience. These questions typically cover the quality of customer service, customer facilities, staff friendliness, helpfulness, and product knowledge. You will also be asked about the store’s cleanliness, organisation, and overall ambience. Specific questions might include how long you waited for assistance, whether employees greeted you promptly, and if they addressed your needs effectively.
